How it Works
What to expect when our engineer arrives to inspect your loft.
Our 5 Step Process
Step 1 - Initial Survey
The journey begins with your inquiry. In our initial conversation, we’ll gather comprehensive details about your primary concern:
About Your Concern:
What you’re experiencing and its potential health impacts:
- ✓ When it started and who’s been affected
- ✓ Any pre-existing health conditions to consider
About Your Property:
- ✓ Layout and specific areas of concern
- ✓ Repair or improvement history
- ✓ Your objectives for the inspection
Once we have this information, you’ll schedule your assessment. Our specialist will work to accommodate your timeline and deadlines—we understand the urgency of these situations and aim to provide resolution and peace of mind as quickly as possible.
Step 2 - Assessment
On assessment day, our uniformed specialist will arrive ready to help. We’ll start by confirming your objectives, then conduct a thorough walkthrough of your property.
Using calibrated, cutting-edge testing equipment, we’ll perform the necessary diagnostic measurements.
Throughout the inspection, your specialist will be happy to explain the purpose and details of each testing device—we believe in complete transparency.
Step 3 - Sampling
On assessment day, our uniformed specialist will arrive ready to help. We’ll start by confirming your objectives, then conduct a thorough walkthrough of your property.
Using calibrated, cutting-edge testing equipment, we’ll perform the necessary diagnostic measurements.
Throughout the inspection, your specialist will be happy to explain the purpose and details of each testing device—we believe in complete transparency.
Step 4 - Processing
With samples collected, your specialist will:
- ✓ Review initial results and provide a general assessment
- ✓ Discuss expected turnaround times
- ✓ Dispatch samples with the chain of custody form to an accredited third-party laboratory
You’ll know what to expect every step of the way.
Step 5 - Reporting
Once laboratory results arrive, we promptly create your personalized report. If there are any immediate health risks, you’ll be notified without delay.
Your comprehensive report includes:
- ✓ Summary of observations and technical readings
- ✓ Laboratory data interpreted into understandable terms
- ✓ Clear explanation of what the findings mean
- ✓ Relevant standards and guidelines for identified contaminants
- ✓ Action plan (if necessary)